About The Service:
HELPOGA.COM service allows users who need help completing a variety of tasks such as home / office cleaning, plumbing, painting, moving, and other general tasks as further described on the Website. You can get professional and verified handymen on helpoga.com and also apply to become a handyman if you meet our qualifications and requirement. You can use the Service from a computer or a mobile device.
By using the Services You understand and acknowledge that We provide a handyman - Cleaner, Plumber, Painter, Mover, Generator Installer/Repairer, Electrician, TV Installer/Repairer, Carpenter, Wall Artist and General help on demand. Although we do not control Handymen’s work product or behavior on the job site, we recommend trained and verified handymen with professional experience. Handymen are required, as a condition of being part of our community to adhere to certain basic conduct standards such as professional conduct, reliability, honesty and good workmanship. Handymen are not permitted to represent themselves as our employees or that they have the ability to bind us to certain actions. Handymen are solely responsible for determining the means and manner of performing the Help Services to Clients. We are not responsible for delivering on or completing any tasks and we are not responsible for and will not be liable in any way for any acts or omissions of Handymen and/or their employees or personnel. However, we do endorse, validate and verify the qualifications, skills or licenses of Handymen.
We may collect the following information:
Your name & contact information, including email and home address, any other information relevant to your enquiry.
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, SMS or phone.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How the Service Works:
Prohibited Services: The following is a non-exhaustive list of the type of services that are prohibited from being requested, offered, negotiated or completed in relation to the Service by Users:
Pricing and Payment:
Restrictions on User Content and Use of the Service:
HELPOGA.COM reserves the right at all times (but will have no obligation) to remove or refuse to distribute any User Content and to terminate users or reclaim usernames. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to
License of Content:
By submitting, posting or displaying User Content on or through the Service, you grant us (and our agents) a non-exclusive, royalty-free license (with the right to sublicense) to use, copy, modify, transmit, display and distribute such User Content. HELPOGA.COM will not be responsible or liable for any use of User Content in accordance with these Terms. You represent and warrant that you have all the rights, power and authority necessary to grant the rights granted herein to any User Content that you submit.
End User License:
If You provide HELPOGA.COM with any suggestions, testimonials, comments or other feedback relating to any aspect of the Website or Service, HELPOGA.COM may use such Feedback in the Website, or in any other HELPOGA.COM products or services (collectively, "HELPOGA.COM Offerings"). Accordingly, You agree that:
Disputes and Complaints:
If you are dissatisfied with the performance of any worker, you must report the issue within twenty-four (24) hours. If you do not report an issue within that time, you waive your right to dispute the issue. HELPOGA.COM is not responsible for refunding or reimbursing any User for fees paid to another party. If you have any disputes with a worker, Helpoga.com serves the right to resolve the issue in a manner in which she deems fit. Although we attempt to solve disputes amicably and fairly, we make no guarantees that the settlement will be solely in your favour.
If you have any questions about these Terms or if you wish to make any complaint or claim with respect to the HelpOga Service, please contact us at: [email protected]